FAQ | Avari Apartments

Avari Apartments typically include a fully equipped kitchen, living area, dining space, Wi-Fi, TV, laundry facilities (in-apartment or communal), weekly housekeeping, and bathroom amenities.

You can book with Avari Apartments directly through our website, by phone, or via third-party booking platforms. The quickest way to book your apartment, visit our website www.avariapartments.com. You can also contact our friendly reservations team Monday – Sunday from 8am to 8pm including UK bank holidays on +44 (0) 20 7067 1286, via email reservations@avariapartments.com or WhatsApp +44 (0)207 067 1286.

Avari Apartments usually allows bookings for as little as one night, though minimum stay requirements may vary depending on the location and time of year.

Yes, but Avari Apartments cancellation policy depends on the rate you booked. Flexible rates often allow free cancellation up to a certain time before arrival, while non-refundable rates may not allow cancellations or changes.

A deposit may be required, especially for longer stays. This will typically be outlined in the booking terms and conditions.

Standard check-in time is from 3 PM, and check-out is by 11 AM. Early check-in and late check-out may be possible upon request and additional cost, subject to availability. Our offices are open 9am – 5pm, should you anticipate arriving later, we recommend completing our online check-in process well ahead of travelling.

Check-in procedures vary by location. Some of our properties offer self-check-in with key safes or digital key codes. We will provide the guest with specific instructions relating to: (i) check-in prior to the commencement of the booking; and (ii) check-out instructions (including key return) upon the guest’s arrival at the apartment or during their stay - as appropriate to the booking.

We require all guests to check-in online at www.avariapartments.com It is the responsibility of the guest to complete any pre-check-in procedure ahead of the scheduled arrival date to avoid delays in gaining access to the reserved apartment.

Early check-in and late check-out may be available on request and are subject to availability. Additional charges may apply.

Yes, weekly housekeeping is included for stays of 7 nights or more. Additional housekeeping services can be arranged for a fee.

Yes, high-speed Wi-Fi is included in all our apartments at no additional charge.

We recommended to check with the specific property before booking.

Extra beds, cribs, and high chairs are available upon request, though availability may vary. It’s best to request these at the time of booking.

We operate a strict no-smoking policy in all of our apartments.

If you encounter any issues during your stay, you can contact Avari Apartments guest services team for assistance on +44 (0) 20 7067 1286, via email info@avariapartments.com or WhatsApp +44 (0)207 067 1286 during our office hours, Monday – Sunday from 8am to 8pm including UK bank holidays.

Many of our properties offer nearby parking, but spaces may be limited. It’s recommended to book parking in advance where possible.

Yes, most of our apartments come with in-unit washing machines and dryers.

Avari Apartments typically do not include breakfast, as we provide fully equipped kitchens for self-catering. However, we do arrange private dining for our guests at request and cost.

We offer room service through exclusive partnerships with local restaurants or food delivery services.

Payment is usually required at the time of booking for non-refundable rates. For flexible rates, payment may be taken closer to the arrival date or at check-in.

We accepts major credit/debit cards and bank transfers. Corporate bookings may have different payment terms.

Additional charges may apply for services like extra housekeeping, parking, early check-in/late check-out, or damages. Any applicable taxes or service charges will also be outlined in your booking confirmation.

Check-out is usually straightforward: leave the keys in the designated key location as collected on arrival.

You are not required to clean the apartment before leaving, but dispose of any rubbish and leave the apartment in a reasonable and condition.

Contact our reservations team as soon as possible if you leave something behind. They will do their best to locate the item and arrange for its return.

Avari Apartments take guest security seriously, with measures including secure access, CCTV, and sometimes on-site staff. Always lock doors and windows when you leave the apartment.

Emergency contact numbers and procedures are provided in the apartment and in our online directory.

Extensions are usually possible, subject to availability. Contact the reservations team as early as possible if you need to extend your stay.

You can request preferences like a particular floor or room, but these requests are subject to availability and cannot be guaranteed.

Avari Apartments offer a membership program called “Avari Club,” where frequent guests can earn points for stays and enjoy other exclusive benefits.